Entrepreneurship is an attitude

Entrepreneurship is an attitude
Business World Online
October 3, 2010

Edgar J. Sia II
Chairman and CEO
Mang Inasal Philippines, Inc.

The Philippines is the 12th most populous country in the world with over 90 million mouths to feed. Without a doubt, getting into the food business remains a very viable opportunity for entrepreneurs. But with so many players, how does one stand out to be noticed? More importantly, how can another food business make it big time?

Edgar "Injap" J. Sia II answered these questions by conducting his research in a very methodical manner. He looked at the 16 different regions in the Philippines and recognized that each has a unique set of culinary traditions and eating habits. He then analyzed and identified what type of food would have the most potential and mass appeal. This was the ubiquitous barbeque (inasal in Ilonggo).

With much perseverance, innovative thinking and a deep understanding of business, Mr. Sia created Mang Inasal in Iloilo City in 2003. Today it has emerged as the country’s sixth largest fast food chain and its growth seems to be unstoppable.

That the boyish Mr. Sia would venture into business comes as no surprise. Born into a family of Chinese-Filipino entrepreneurs, he was exposed to business from a very young age.

He recounts how, at the age of 10, he would spend his after-school hours stacking merchandise or manning the counter in his parents’ grocery store in Roxas City. "While many of my friends were playing or riding their bikes, I would be moving inventory and counting soap," he recalls.

The family store became the training ground that cultivated Mr. Sia’s drive for success. Learning from the example of his industrious parents, Mr. Sia developed what he refers to as an almost "sixth sense" for business. At 20, he was already running multiple businesses -- a photo developing franchise, a 58-room three-star hotel and a laundry shop in Iloilo City.

Mr. Sia seized another opportunity that came knocking in December 2003 when he was offered a 250-square meter space behind Robinson’s Place Iloilo. The space, in an unused car park, was being offered at a very attractive price. Listening to his well-honed business instincts, he jumped at the chance to acquire it. In retrospect, Mr. Sia admits that he acted on a hunch.

"The price was so attractive that I couldn’t forego it, even if I had no business plan in mind. I bought the space not knowing what to do with it! You can say that the space came ahead of the concept."

While mulling over ideas, Mr. Sia was sure of one thing -- whatever he came up with had to have the potential to expand on a nationwide scale. After much consideration, he eventually decided to go for the time-tested appeal of the Ilonggo’s comfort food, chicken barbeque or inasal, served fast-food style. Mang Inasal fuses Filipino cuisine with the fast food dine-in concept.

Mang Inasal was Mr. Sia’s first venture into the food industry and the challenges he encountered were daunting. When he started, the concept of a fast food restaurant serving traditional Filipino dishes was a novelty and Mr. Sia knew he was up against the top players in the Philippine fast food industry. Without a real system in place during his first year of operation and no commissary to supply their raw materials, he had to learn the hard way.

Mr. Sia in fact had to do most of the work, from managing the business to preparing and serving the food to cleaning up afterwards. This complete lack of hesitation to do backbreaking work, however, enabled Mr. Sia to achieve in seven years what others have taken twice as long to achieve.

Barely a year after Mang Inasal opened, Mr. Sia was able to set up another branch, this time in his native Roxas City. Their second year of operation saw six more branch openings and, in their third year, over 20 more. This phenomenal growth brought an flood of franchise offers but Mr. Sia held back until 2005 when he was completely confident of the stability and brand recall of the business. Only after a year of sustaining market demand and developing his customer base was he convinced that Mang Inasal was en route to expansion.

When Mr. Sia finally opened Mang Inasal for franchising, he concentrated his efforts on his own backyard -- Visayas and Mindanao -- where inasal is most popular. Not long afterwards, potential franchises from Luzon showed much interest, paving the way for Mang Inasal to penetrate Metro Manila. Mang Inasal now counts 260 branches nationwide of which 28 are company owned.

As Mang Inasal gained popularity, there was a need to maintain top quality. To safeguard consistency in all aspects of the business, such as product quality and cleanliness, Mr. Sia established several monitoring systems and procedures. A highly skilled research and development team was tasked to handle product development and guarantee a consistent inasal taste. To facilitate smooth transactions with their commissaries and ensure consistent supplies, Mr. Sia implemented an advanced online supply ordering system for his branches.

Mr. Sia considers sheer hard work and innovation as the primary reasons of Mang Inasal’s success. He also cites the uniqueness that allowed him to beat the odds as a new player in the fast food industry.

He says, "Mang Inasal is a truly Filipino-style fast food chain. Our concept, ambiance and even the way our food is served on banana leaves is authentically Filipino."

This, according to Mr. Sia, differentiates them from the other fast food giants in the country. In addition, Mang Inasal was one of the first quick service restaurants to offer unlimited rice, which strongly appealed to diners.

Despite the success of Mang Inasal, Mr. Sia recognizes there’s still a lot that can be done to even make it bigger. He is constantly thinking up new ideas to maintain Mang Inasal’s competitive edge, such as their recently launched delivery service.

Variations in the breakfast menu are being developed and he is also looking at giving fast food dining a whole new feel with patented combo cups. The company is preparing to go public by the end of 2010 to solidify its stronghold in the Philippine fast food industry.

While he listens to his instinct, Mr. Sia is very calculated and strategic in his approach to business. He firmly believes in hard work and perseverance, and encourages aspiring entrepreneurs to do the same.

He also urges them to believe in their capacity to make their dreams come true, saying "Nothing is impossible with the right attitude. Do not be intimidated by problems. Instead, look at them as opportunities for growth. I was lucky to acquire the right entrepreneurial attitude as a young boy. You could say I developed the right asal (behavior) for inasal," he quips.

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The Entrepreneur Of The Year Philippines 2010 is sponsored by SAP Philippines. Official airline is KLM Royal Dutch Airlines, operating on behalf of the Air-France KLM Group in the Philippines. Media sponsors are BusinessWorld and the ABS-CBN News Channel. The winners of the Entrepreneur Of The Year Philippines 2010 will be announced on 12 October 2010 at an awards banquet at the Makati Shangri-La Hotel. The Entrepreneur Of The Year Philippines will represent the country in the World Entrepreneur Of The Year 2010 in Monte Carlo, Monaco in June 2011. The Entrepreneur Of The Year is produced globally by Ernst & Young.